Saturday, September 15, 2012

Shaking Things Up to Bring You The Best!

So, coming up on 3,000 fans, we are thinking of changing our question format a little over on the Facebook Page. From now on, instead of reposting each question we receive through the wall and private message directly to the wall, we will address each mother individually first. Helping her to find resources and solutions to common questions and referring her to her local in person resources as neccessary. After these personal conversations with mothers posting or messaging for help, we will share her question and some solutions in a post asking for further input from moms.

There are a few reasons for our change!

  1. We want to empower mothers to learn and problem solve, like the old adage says "teach a man to fish, he eats for a lifetime." Adult learners retain 80-90% of what they say AND do, so it is helpful to do your research and in the process above, others will be graced with the resources that can help them in the future. 
  2. We want moms to get the research based answers and solutions FIRST, saving personal, experiential, and anecdotal evidence for input after the issue has been assessed and resources have been given.
  3. We want each fan to see a bigger picture when scanning their newsfeed, so you'll see a brief synopsis of a mom's question/problem/concern, the symptoms, as well as resources and suggestions and a request for YOUR experience and input (and further questions?) if you should choose to respond! By doing this, you learn a little something even if you choose not to read through the comments, and better yet, you'll see what resources and evidence supports different solutions to different problems...and some day you'll perhaps have an issue and you'll remember "Oh yeah! I can check out!" or something like that. 

This format is more personal, and we want to be able to help mothers more directly. We will be engaging some of the experienced friends we have in our village to help us handle the volume if we are unable to address a large number of questions. We also would like to take one or two volunteers to help in moderating the page. If you are interested, please write to us a short blurb about why you would like to help, what your qualifications are, training, certifications, accreditation, etc. Tell us about your personal breastfeeding story, things you overcame and how, how you think your experience may help other moms...anything that you feel makes you qualified to help mothers with breastfeeding problems. We'll select two applicants after a little back and forth and when they are all set, we'll introduce you to them.

Please feel free to share any posts you think are new or interesting from the facebook page with friends who may benefit from even just skimming those details. It's funny how the brain works. We may one day be talking with a mother about newborn feeding habits because she is afraid baby is not getting enough...another mother may read that and not need it, but later if or when she does, she will pull it from the dusty corners and she'll know what to do or at least how to get information and support.

Welcome to virtual breastfeeding education readers! We hope our experiment improves our service to you and sets us apart from other breastfeeding pages and blogs out there!

(and the other mamas too, obviously)

1 comment:

  1. I'm really pleased you've made this move. I do get a lot out of the "please advise" posts -- even those about problems that we don't have. As you say, I squirrel the ideas away, and the gradual drip-drip-drip of 'Check Kellymom' and all the other resources, has sunk in!

    Most people are really helpful, really kind, really understanding, but some replies, by their tone and content, have made me feel very sad for the asker.

    I can see that it will increase your workload, and I wanted you to know that your efforts are very much appreciated.